Troubleshooting Clothes Washer Repair
Browse through these common issues associated with appliances such as clothes washers. For safety and efficiency, please call upon a professional, such as A-Robinson Appliance Repair before trying to make any adjustments.
Safety Tip: Before making repairs, pull the plug and turn off the faucets. Note: Appliance models vary; see your owner’s manual for information specific to your washer. Disclaimer…
Call (937) 743-8888 or(513) 422-1085 for assistance.
Clothes Washer Doesn’t Work
Check for: | Remedies: |
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- Proper power supply
- Unplugged or defective cord
- Blown fuse or circuit breaker
- Kinked water supply or drain hose
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- Repair power supply
- Plug in or replace cord
- Replace fuses or turn circuit breaker back on
- Straighten the kink – if you can’t, replace the hose
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Washer Doesn’t Fill
Check for: | Remedies: |
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- Blocked water inlet screens
- Clogged filters
- A kink in one of the hoses
- Timer that is not set
- Defective timer or temperature selector
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- Clean or replace water inlet screens
- Check the inlet hose filters and clean them
- Straighten the water supply hoses
- Turn the timer slightly or press the buttons firmly
- Let a professional replace timer or temperature selector
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Washer Doesn’t Agitate
Check for: | Remedies: |
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- Loose or broken drive belt
- Defective agitator solenoid
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- Tighten or replace belt
- Let a professional replace agitator solenoid
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Washer Doesn’t Spin
Check for: | Remedies: |
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- Loose or broken drive belt
- Defective agitator solenoid
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- Tighten or replace belt
- Let a professional replace agitator solenoid
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Washer Doesn’t Drain
Check for: | Remedies: |
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- Jammed or defective drain pump
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- Clear jam
- Let a professional replace pump
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Washer Vibrates Excessively
Check for: | Remedies: |
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- Machine or load in machine isn’t level
- Defective snubber
- Loose basket
- Worn basket support
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- Adjust leveling feet or load in machine
- Tighten basket hold-down nut
- Let a professional replace snubber or support
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Washer Doesn’t Shut Off
Check for: | Remedies: |
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- Disconnected air hose
- Defective water inlet valve
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- Reconnect hose to water level switch
- Let a professional replace water inlet valve
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Washer Fills but Motor Doesn’t Start
Check for: | Remedies: |
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- If motor hums, jammed drain pump or defective motor
- Tripped or defective overload protector
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- Unjam pump
- Reduce wash load
- Let protector reset and replace if defective
- Let a professional replace motor or protector
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The Water Doesn’t Stop Running
Check for: | Remedies: |
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- Disconnected overflow switch
- Disconnected hose
- Defective overflow switch
- Defective timer
- Damaged mixing valve
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- Replace the water hose
- Check the switch and replace it
- Replace the timer
- Replace the valve
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The Tub Fills with Water but the Machine Doesn’t Run
Check for: | Remedies: |
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- Tripped lid safety switch
- Too much laundry in the tub
- Defective motor
- Defective timer
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- Make sure the lid is closed
- Check the switch
- Take some things out and wait 15 minutes for the motor to reset
- Call a qualified contractor
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The Motor Runs but the Machine Doesn’t Agitate or Spin
Check for: | Remedies: |
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- Loose or broken drive belt
- Broken gears or transmission
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- Tighten the belt or replace it
- Call a qualified contractor
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Washer Leaks
Check for: | Remedies: |
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- Loose hose connection
- Defective hoses
- Damaged gaskets
- Defective mixing valve
- Damaged pump
- Defective overflow switch or sensor
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- Check and tighten the connection
- Replace the hose
- Check the gaskets, then replace it if necessary
- Check the valve for cracks, then replace if necessary
- Check for defects and replace bad parts
- Call a qualified contractor
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Washer Won’t Drain
Check for: | Remedies: |
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- A kink in the drain hose
- The position of the drain hose is too high
- Defective timer
- Stuck drain pump
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- Straighten the hose
- Make sure the hose is not emptying more than three feet above the floor
- Replace the timer
- Call a qualified contractor
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The Water Doesn’t Get Hot Enough
Check for: | Remedies: |
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- The water heater setting is too low
- The water supply hoses are misconnected
- Defective mixing valve
- Defective timer
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- Reset the thermostat to 140 – 160 degrees F
- Reverse the hose connection
- Replace the defective valve
- Replace the timer
- Call a qualified contractor
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