middletown appliance service
 
     
       
   
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Troubleshooting Electric Stoves (Gas Units Below)
 
The ELECTRIC range is not working at all
Check for:   Remedies:
  • No power reaching the stove
 
  • Check the fuse box/circuit breaker
  • If you don't find a problem, call an electrician

  • Contact A-Robinson
One of the top elements doesn't heat (electric)
Check for:   Remedies:
  • Defective element, wiring, terminal block or switch
 
A top element doesn't cook well (electric)
Check for:   Remedies:
  • Wrong sized pan
  • Damaged element
  • Defective element, wiring, thermostat or selector switch
  • The time is not set properly
  • Defective timer
 
  • Use flat-bottomed pans that just cover the element
  • Replace the element

  • Contact A-Robinson
You can't get the oven to heat (electric)
Check for:   Remedies:
  • The oven is in its self-cleaning cycle – the extremely high power requirement during cleaning may prevent the stove from working
 
  • Check each part for continuity and replace any that are defective
  • Reread the instructions and reset it
  • Replace the timer

  • Contact A-Robinson
The top rear element doesn't heat (electric)
Check for:   Remedies:
  • Clogged vent if the oven overheats
 
The oven doesn't hold the temperature you set (electric)
Check for:   Remedies:
  • Damaged door gasket
  • Thermostat isn't calibrated correctly
 
The oven lamp doesn't work (electric)
Check for:   Remedies:
  • Burnt out bulb
  • Defective switch or wiring to the bulb socket
 
  • Replace the burnt out bulb with the same type of oven bulb
  • Test the wiring and switch and replace defective parts

  • Contact A-Robinson
The timer doesn't work (electric)
Check for:   Remedies:
  • Incorrectly set timer
  • Blown fuse in timer
  • Loose connections
  • Damaged timer
 
  • Check the instructions and reset it
  • Check the 15-amp fuse in the timer circuit
  • Turn the power off and check the other connections for continuity
  • Replace the timer

  • Contact A-Robinson
  • Get a Replacement Part
The oven door won't stay shut (electric)
Check for:   Remedies:
  • Defective hinge or spring
 
Condensation forms inside the oven (electric)
Check for:   Remedies:
  • Clogged vent
  • The door doesn't close properly
  • The oven doesn't preheat properly
 
  • Clean the vent
  • If there is an air filter, clean or replace it
  • Check the gasket and door hinge springs
  • Preheat the oven with the door ajar

  • Contact A-Robinson
The accessory receptacle on the control doesn't work
Check for:   Remedies:
  • Blown fuse
  • Defective wiring
 
  • Check the 15-amp fuse in the accessory circuit
  • Check the wiring and replace any damaged wires

  • Contact A-Robinson
The oven stops self-cleaning (electric)
Check for:   Remedies:
  • Unlocked door
  • Defective door switch, wiring or thermostat
 
Troubleshooting Gas Stoves
 
A surface burner doesn't light (gas)
Check for:   Remedies:
  • The pilot light is out
  • The gas isn't on
 
  • Follow the instructions for relighting the pilot on your particular range
  • Call the gas company

  • Contact A-Robinson
The pilot flame doesn't remain lighted (gas)
Check for:   Remedies:
  • The pilot port is clogged
  • The range is in a drafty place
 
  • Use a small wire to clean the port
  • Try to prevent drafts near the range

  • Contact A-Robinson
A burner is burning erratically (gas)
Check for:   Remedies:
  • The burner is clogged
  • There is an incorrect mixture of gas and air
 
The oven stops lighting (gas)
Check for:   Remedies:
  • The oven pilot light is out
  • Defective thermocouple
  • The gas isn't on
 
  • Follow the instructions for relighting the oven pilot on your particular range
  • Replace the thermocouple
  • Call the gas company

  • Contact A-Robinson
The oven heats poorly (gas)
Check for:   Remedies:
  • An incorrect mixture of gas and air
  • Defective safety thermocouple
 
Things bake unevenly in the oven (gas)
Check for:   Remedies:
  • Damaged door gasket
  • Clogged exhaust vent
  • Defective thermostat
 
The oven overheats (gas)
Check for:   Remedies:
  • An incorrect mixture of gas and air
 
The burners are producing soot (gas)
Check for:   Remedies:
  • An incorrect mixture of gas and air
 
You smell gas
Check for:   Remedies:
  • The pilot is out
  • The gas line is leaking
 
  • Ventilate the room and relight the pilot
  • Call the gas company
  • Ventilate the room, extinguish all flames and don't turn on any electric switches

  • Contact A-Robinson
 
Tips Source: AllAboutHome.com
   
         
   
A-Robinson Appliance Repair Service
middletown appliance repair
(937) 743-8888 | (513) 422-1085 | E-mail Us with any questions
Available hours: Mon – Fri: 8 a.m. to 7 p.m. | Sat: 9 a.m. to 5 p.m. Closed Sunday | Leave message after hours for a return call