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Troubleshooting Clothes Washer Repairs

Safety Tip: Before making repairs, pull the plug and turn off the faucets. Note: Appliance models vary; see your owner's manual for information specific to your washer.
 
CLOTHES WASHER DOESN'T WORK
Check for:   Remedies:
  • Proper power supply
  • Unplugged or defective cord
  • Blown fuse or circuit breaker
  • Kinked water supply or drain hose
 
  • Repair power supply
  • Plug in or replace cord
  • Replace fuses or turn circuit breaker back on
  • Straighten the kink – if you can't, replace the hose

  • Contact A-Robinson
Washer doesn't fill
Check for:   Remedies:
  • Blocked water inlet screens
  • Clogged filters
  • A kink in one of the hoses
  • Timer that is not set
  • Defective timer or temperature selector
 
  • Clean or replace water inlet screens
  • Check the inlet hose filters and clean them
  • Straighten the water supply hoses
  • Turn the timer slightly or press the buttons firmly
  • Let a professional replace timer or temperature selector

  • Contact A-Robinson
Washer doesn't agitate
Check for:   Remedies:
  • Loose or broken drive belt
  • Defective agitator solenoid
 
Washer doesn't spin
Check for:   Remedies:
  • Loose or broken drive belt
  • Defective agitator solenoid
 
Washer doesn't drain
Check for:   Remedies:
  • Jammed or defective drain pump
 
Washer vibrates excessively
Check for:   Remedies:
  • Machine or load in machine isn't level
  • Defective snubber
  • Loose basket
  • Worn basket support
 
  • Adjust leveling feet or load in machine
  • Tighten basket hold-down nut
  • Let a professional replace snubber or support

  • Contact A-Robinson
Washer doesn't shut off
Check for:   Remedies:
  • Disconnected air hose
  • Defective water inlet valve
 
  • Reconnect hose to water level switch
  • Let a professional replace water inlet valve

  • Contact A-Robinson
Washer fills but motor doesn't start
Check for:   Remedies:
  • If motor hums, jammed drain pump or defective motor
  • Tripped or defective overload protector
 
  • Unjam pump
  • Reduce wash load
  • Let protector reset and replace if defective
  • Let a professional replace motor or protector

  • Contact A-Robinson
The water doesn't stop running
Check for:   Remedies:
  • Disconnected overflow switch
  • Disconnected hose
  • Defective overflow switch
  • Defective timer
  • Damaged mixing valve
 
  • Replace the water hose
  • Check the switch and replace it
  • Replace the timer
  • Replace the valve

  • Contact A-Robinson
The tub fills with water but the machine doesn't run
Check for:   Remedies:
  • Tripped lid safety switch
  • Too much laundry in the tub
  • Defective motor
  • Defective timer
 
  • Make sure the lid is closed
  • Check the switch
  • Take some things out and wait 15 minutes for the motor to reset
  • Call a qualified contractor

  • Contact A-Robinson
The motor runs but the machine doesn't agitate or spin
Check for:   Remedies:
  • Loose or broken drive belt
  • Broken gears or transmission
 
Washer leaks
Check for:   Remedies:
  • Loose hose connection
  • Defective hoses
  • Damaged gaskets
  • Defective mixing valve
  • Damaged pump
  • Defective overflow switch or sensor
 
  • Check and tighten the connection
  • Replace the hose
  • Check the gaskets, then replace it if necessary
  • Check the valve for cracks, then replace if necessary
  • Check for defects and replace bad parts
  • Call a qualified contractor

  • Contact A-Robinson
  • Get a Replacement Part
Washer won't drain
Check for:   Remedies:
  • A kink in the drain hose
  • The position of the drain hose is too high
  • Defective timer
  • Stuck drain pump
 
  • Straighten the hose
  • Make sure the hose is not emptying more than three feet above the floor
  • Replace the timer
  • Call a qualified contractor

  • Contact A-Robinson
The water doesn't get hot enough
Check for:   Remedies:
  • The water heater setting is too low
  • The water supply hoses are misconnected
  • Defective mixing valve
  • Defective timer
 
  • Reset the thermostat to 140 - 160 degrees F
  • Reverse the hose connection
  • Replace the defective valve
  • Replace the timer
  • Call a qualified contractor

  • Contact A-Robinson
 
Tips Source: AllAboutHome.com
   
         
   
A-Robinson Appliance Repair Service
middletown appliance repair
(937) 743-8888 | (513) 422-1085 | E-mail Us with any questions
Available hours: Mon – Fri: 8 a.m. to 7 p.m. | Sat: 9 a.m. to 5 p.m. Closed Sunday | Leave message after hours for a return call